General conditions of sale:
Welcome to the Key Coach website, accessible at www.keycoachgroup.com. These terms and conditions govern all interactions on our digital platform and are intended to define the contractual relationship between Key Coach and its clients. Accessing our services via the website implies the user's unconditional acceptance of these terms and conditions.
Services Offered
Key Coach offers a wide range of services, including professional coaching and personal development. These services, detailed on our website, are designed for anyone looking to improve their personal or professional skills.
Payment Terms
Payments made on our website www.keycoachgroup.com are secured by the Interbank Payment Center (CMI), ensuring the protection and confidentiality of your transactions. You can choose from several payment options offered on our platform.
Right of Withdrawal
In accordance with current legislation, the customer has a 14-day right of withdrawal from the date of purchase. To exercise this right, it is necessary to send a clear notification to the following address: contact@kulturmind.com.
Responsibility
Key Coach is committed to providing quality services in accordance with the descriptions available on the website. However, we cannot be held liable for any delay or non-performance resulting from force majeure circumstances or unforeseeable and insurmountable events caused by third parties.
Intellectual Property
The content of the website www.keycoachgroup.com, including text, images, graphics, logos, videos, icons and sounds, is the exclusive property of Key Coach. Any reproduction, representation, modification or adaptation of the elements of the site, by any means whatsoever, is strictly prohibited without the prior written authorization of Key Coach.
Personal Data
Key Coach is committed to protecting the personal data and privacy of its customers in accordance with applicable laws. The information collected is used exclusively for order management, customer communication, and improving our services. We undertake not to disclose this information to third parties without the customer's express consent.
Modification of the General Conditions
Key Coach reserves the right to modify these terms and conditions of sale and use at any time. Changes will be effective immediately upon posting on www.keycoachgroup.com. Customers are encouraged to review these terms and conditions regularly to stay informed of any changes.
Disputes
In the event of a dispute relating to the interpretation and execution of these general terms and conditions of sale, an amicable solution will be sought before any legal action. Failing agreement, the competent courts will be those of Casablanca, in accordance with Moroccan law.
Mailing address
For all correspondence, please use the following address: 10 rue de la Liberté, 3rd floor, Casablanca.
Cancellation by the Customer
Cancellation by Key Coach
Key Coach reserves the right to postpone any training session, seminar, or conference at its convenience and without providing a reason. By accepting these terms and conditions of sale, the client acknowledges and accepts this postponement clause without being able to demand a refund.
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